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THE BEGINNINGS​

Underground Coffee began in a clandestine roastery in our garage in Glenbrook at the base of the iconic Blue Mountains. Our Underground lair was flying under the radar of our local council until our popularity grew and we won several roasting awards. We were growing quickly, and a larger space was needed, this was reinforced with a visit from a council inspector.

Our operations are now based in Penrith where we offer a full service to our cafes including training rooms, coffee roasting experience, promotion and our container café.

Australia arguably leads the world in terms of coffee roasting and preparation. The industry is full of progressive people who push the boundaries at a farm level, processing, fermentation, roasting and the making of your cup of coffee. We strongly believe you must constantly evolve, try new things and share knowledge with likeminded professionals. At Underground we seek out the sharpest minds in the industry to keep abreast of any trends, whether this be through collaboration, training or simply a sharing of ideas.

Our cafés are both our partners and friends, their success is our success, and we try to support them in any way we can, from reliable service, training, marketing, easy to use ordering systems and rapid response to emergency issues.

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Our coffees consistently medal in roasting competitions

including Golden Bean (the world’s largest roasting competition) and MICE (Melbourne International Coffee Expo).

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STAFF ENGAGEMENT & KNOWLEDGE

One of the big challenges in any business is engaging your staff to buy into the business culture, train them and expand their knowledge so that you have a competitive edge over your competitors. At Underground Coffee we offer team building courses that covers every process involved in the making of the coffee you sell. Your staff will gain knowledge giving them confidence in selling your brand, working together as a team and be invested in the product they sell.

With our course, your staff will get an overview of the following:

  • History of coffee
  • Species and varietals
  • Processing
  • Fermentation
  • Testing green bean
  • Cupping and evaluation
  • Roasting
  • Chemical reactions

When a barista is armed with this knowledge, it will help them engage and build a loyal customer base.

STAFF TRAINING

Your staff are the cornerstone of your business and can impact your business both positively and negatively. It is important to keep their skills sharp, to be up to date with current trends, maintain your equipment and SELL your brand. We offer both barista training and general coffee knowledge courses. Barista training can be done onsite at your venue or in our training room. We highly recommend both (if possible) as when each staff member operates their own machine in our training centre, they receive a more engaging learning experience. We can then follow up with an onsite session to better understand your environment.

WHOLESALE ENQUIRY FORM

Our aim is to source coffee sustainably and ensure a direct relationship with the farmers we visit.

If you are interested in the coffees we source for your cafe or espresso bar please fill out the form below or email tim@undergroundcoffee.com.au or call Tim on 0458 096 151.



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